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Sydney Language Solutions offers Cultural Briefing to a range of businesses in Sydney. We have developed considerable expertise in the provision of cultural training programs. Our cultural briefing courses are short one-day seminars for groups of 1-15 participants which examine in depth the critical cultural factors affecting working practices in Asian countries.
Every program is tailor-made through consultation with the client, and is delivered by some of our leading specialists, who have working experience in both Asia and Australia.
Why do we run cross-cultural training workshops?
The answer is that cross-cultural exposure is not the same as cross-cultural knowledge and having experience does not necessarily mean understanding it.
To understand and apply your new knowledge, you need to make sense of the experience and new skills you are learning and then apply those skills yourself. This is exactly what our cross-cultural training workshop is designed to enable you to do.
Who is this workshop for?
Our cross-cultural training workshops are excellent for all staff roles as they encourage and foster dealing with cultural diversities.
These important staff skill building workshops involve learning about the multi-faceted dynamic Australian culture and examining the behaviors and values of people in Australia. The workshop then progresses to analyse the differences in the participant’s original culture to view and discuss variations in assumptions, values and cultural behaviors’ of the original culture.
Cross Cultural Training Workshops Learning Outcomes:
These workshops will help you to understand the values and beliefs behind behavior and Australian cultural differences. The goal in cross-cultural training is to increase your understanding, to give you a powerful set of skills and experience so that you will be able to interact professionally and successfully with Australian staff and customers.
It will enable participants to better communicate with Australian staff and customers and to better understand the work culture of Australia.
Detailed Program:
The workshop contains a variety of exercises, as well as case studies and stories from our experts on cross-cultural training.
These topics will be covered in our programs. We can also customize our programs to fit the training requirements of your company or organisation.
- Facial Expression
- Gestures
- Concept of Fairness
- Notion of Honesty
- Concept of Self
- Work Ethics
- General Work View
- Concept of Personal Space
- Rules of Social Etiquette
- Holiday Customs
- Style of Dress
Duration: 6 hours in 1 day
Cost: $800 (this price is for a group minimum of 1 staff and maximum of 6 staff in one company)
Contact: info@sydneylanguagesolutions.com.au or call 02 9283 9892 for a detailed quote for your business or organisation.
Frequently Asked Questions:
Who should join the course?
This program is for corporations or individuals who want to understand Chinese cultural values, expected social behaviours (especially in the business field), and some essential Chinese expressions and business dialogue as well.
Do I need any prior knowledge to join the course?
No. Both culture briefing part and language learning are designed for beginners.
Is there any age requirement for the course?
No. There are no limitations concerning age of the students.
What will be offered in the course?
The 10 week course will be composed of two parts: culture briefing and language learning. Culture briefing will cover 10 topics including facial expressions, concept of leadership, gestures, Concept of fairness, notion of honesty, concept of self, work ethics, general work views, concept of personal space, rules of social etiquette, holiday customers and styles of dress in different social occasions. The language teaching part will cover Chinese greetings, small talks, counting of numbers, telling time, asking money as well as making appointments.
What is the course structure? What is the focus of training?
Every lesson will start with culture briefing and it will cover 2/3 of the whole lesson. In the culture briefing part, key concepts of a certain topic will be taught together with video demonstration and example discussions. All Students will be given a handout with case study and questions concerning the topic taught in the particular lesson. The remaining 1/3 of every lesson will be a language learning part which includes video learning, individual practice and pair practice.
Do I need to purchase any text books or references?
No. All the handouts and learning materials will be handed out by Sydney Language Solutions before each lesson.
What will I get from the course?
From this course, you will be taught different cultural and social values of Chinese people in everyday life and especially in business circles. Through discussions and case studies, your understanding about those culture aspects will be significantly enhanced, which will enable you to better communicate with Chinese staff and customers.
Will the course discuss the culture difference between Australia and China?
The course will definitely cover culture difference between Australia and China especially in various business aspects. In fact, many Chinese business don’ts are Australian dos. Therefore, culture difference discussions will be held throughout the whole course.
What if I/we have our special area of study?
If you want your trainer to specifically teach and discuss certain culture aspects or language points, you can always inform your trainer prior to that lesson. Our trainers will try our best to meet your specific needs.
What’s special about the course?
The course is carefully designed with various teaching methods including video demonstrations, case studies and so on. It will be very interactive and student-oriented, and our trainers will encourage all students to put into practice the culture aspects and language points that have been learnt through various case studies and discussions.
How can students practise the theoretical knowledge? Will there be any case studies? What did case studies cover?
Students will practise the theoretical knowledge through cases studies which will be included in students’ handout in every lesson session. Case studies will cover the key concept points of the chosen topic of that lesson and some extension topics which are relevant to the topics.
Why this training is so important now compared to 10 years ago?
This training is particularly important nowadays as there are increasing business connections and cultural exchange programs between Australia and China compared to that of 10 years ago. Nowadays many Australian companies have their subsidiaries in China or have Chinese employees working with them, which have made cross-cultural learning and understanding a very crucial part of their business success.
Is there any help from these programs for team building or corporate?
These programs are absolutely helpful to team building if the corporations are aiming to the whole global market and seeking for long-term development. As the world is becoming a global market, cross-cultural training is a very essential part for all business.
Any existing models to test the existing knowledge about culture of a client?
It will be a bit tricky to test the existing knowledge about the culture of a client with existing models, as even people from the same cultural background can react very differently towards the same situation. The better approach perhaps is to get to learn as much as possible about the culture of a certain country and develop one’s own judgement through communication with people (either clients or colleagues) of that culture.
What makes this course more special than reading cultural briefing from Wiki?
Reading cultural briefings from wiki or other sources may bring you a great amount of information, but please be cautious as they may be misleading or outdated. This course is conducted by trainers who come from the actual culture and have many years of cross-cultural business experience. They are very familiar with all the tricky and essential parts of cross-cultural business relations, and they are also very experienced language teachers through years of teaching as well. They will provide students with systemic theoretical knowledge as well as case studies for practice and enhancement.
Crown Relocations is one of the most recognized and respected global brands in the household moving industry. Today Crown has 180 offices in 52 countries providing an extensive range of moving services to multinational organizations and private individuals including intercultural training. Crown Relocations works in partnership with large corporations and has hired Sydney Language Solutions to facilitate the training needs of their clients such as Commonwealth Bank of Australia, Unilever and Optus. Sydney Language Solutions has provided intercultural training for a range of cultures such as China and Indonesia to Crown Relocation clients in preparation for relocation overseas. Excellent feedback were given for all of the trainings provided.
