Resume Writing

Why use Sydney Language Solutions?

• Take the hard work out of looking for jobs with our Resume Services
• SLS can help you to write the following: professional resume and cover letter
• Included in the price is 2 revisions so we can help you to adjust to your professional needs
• The resume will highlight your best skills and achievements in professional and engaging manner
• SLS students will receive 5% discount

We offer the following packages:

Package 1 Writing Resume without Tutor $120

• You send us a draft resume of maximum 4 pages of 1200 words using our online submission
• Only Word files of your draft resume are accepted, NOT PDF or pictures files
• You select from some sample templates to be used as your preferred format
• We will complete and send you in 3 working days the final resume
• The fee includes the writing of the resume from the draft template and 2 revisions upon request only.

Package 2: Writing Resume with Tutor $170

• You send us a draft resume of maximum 4 pages of 1200 words using our online submission
• Our tutor will sit with you for 2 hours and point out which needs to be fixed in the resume and recommend alternative structure and suitable framework to write the resume
• You will complete the resume yourself at home and send it to our email within 7 days from the tutor appointment
• We will check and send you a complete resume.
• If the editing involves more than 1 hour because of your grammatical mistakes in writing, we will advise you the main approach to improve. We are not responsible for fixing your grammatical mistake in the resume.
• The fee includes the 2-hour tutor, 1 hour checking and marking your resume after your submission.

Package 3: Matching the selection criteria to your resume $195

• You send us a draft resume of maximum 4 pages of 1200 words using our online submission and the criteria
• Our tutor will sit with you for 1 hour and point out which needs to be fixed in the resume and recommend suitable framework to write the resume
• You will complete the writing yourself at home and send it to our email within 7 days from the tutor appointment
• We will check your resume in 1 hour and send you a feedback if further change or improvement is needed.
• If the editing involves more than 1 hour (because of many of your grammatical mistakes in writing), we will advise you the main approach to improve writing in our report. You need to fix your grammatical mistakes and we are not responsible for fixing your grammatical mistake in the resume for the duration of 1 hour.
• If you wish the writer to check every single sentence or mistake in your 5-page resume, it may take up to 5-6 hours at the hourly cost of an editor. We only carry on with this with your approval of 5-6 hour checking service and payment.
• The fee includes the 1-hour tutor, 2 hour checking your resume and writing recommending after your submission.

*Option 1: Book online here

*Option 2: Book by calling 02 9283 9892 to talk to our administration staff and process payment by Credit Card or Internet transfer (Book our service by call means that clients do agree with the below Terms and Condition)

*Option 3: Scan and email the signed registration form to info@sydneylanguagesolution.com.au with your designated package, payment method, your document and your requested returning date.

Note: We will not carry out the service until the payment is made in full.

I have a resume that needs to be edited, but it is longer than four pages. Which service should I choose?

Because of the amount of time and collaboration that goes into a longer resume, we do not provide our Resume Editing service for resumes longer than four pages.
 
How many revisions do I get with my resume?

You are entitled to two rounds of revisions within these seven calendar day period. This means that if you return your documents to your writer with requested revisions on the day after you receive them, you then have six more days left in your editing period.

Can I get a refund on the service if I change my mind?

Immediately after an order is placed, a professional writer is assigned to the account. The writer will then analyse the content on the online form and begin drafting the customized documents.

For this reason, we are unable to offer refunds for requests made 2 or more hours after an order is placed. However, customers requesting a refund within 1 hour of placing an order will receive a full refund.

Because our services are rendered in a written format, and involved an hourly paid human service, it cannot be physically returned, refused and our fees are non-refundable.

Can I have a resume writer review my resume before I place an order?

Unfortunately, we do not evaluate resumes prior to ordering. If you need help deciding which product is right for you, call us at 02 9283 9892 or email us at info@sydneylanguagesolutions.com.au. We’re happy to describe our services and help you decide which one is right for you.

Can my resume be translated into other languages?

Yes, Sydney Language Solutions provides a wide range of translation services and it includes translating resumes into other languages.

What is the expected length of my resume after the editing?

For Package 1, the maximum length we will produce as a result is 3 pages.

For Package 2 & 3, the maximum length of resume that you can show to us is 5 pages.

Can I swap between different packages?

Yes, you can swap between different packages but all discrepancies must be settled before the assigment is finished. You can only swap to the package of equal or higher value.

By using this service, you agree to each of the terms and conditions set forth herein. Additional terms and conditions applicable to this service may be posted in particular areas of the site and, together with these terms of use, govern your use of those areas, content or transactions.

These terms of use, together with applicable additional terms and conditions, are referred to as this “agreement.”

1. Copyright

The site and the content are protected by Australian Law and/or copyright laws, and belong to our company or its partners, affiliates, contributors or third parties.
The copyrights in the content are owned by Sydney Language Solutions or other copyright owners who have authorized their use on the site. You may download and reprint content for non-commercial, non-public, personal use only (if you are browsing this site as an employee or member of any business or organization, you may download and reprint content only for educational or other non-commercial purposes within your business or organisation, except as otherwise permitted by Sydney Language Solutions).

2. Limitation of liability

In no event will Sydney Language Solutions be liable for any damages whatsoever, including, but not limited to any direct, incidental, consequential, special, exemplary or other indirect damages arising out of (i) the use of or inability to use the site, the service, or the content, (ii) any transaction conducted through or facilitated by the site; (iii) any claim attributable to errors, omissions, or other inaccuracies in the site, the service and/or the content, (iv) unauthorised access to or alteration of your transmissions or data, or (v) any other matter relating to the site, the service, or the content, even if Sydney Language Solutions has been advised of the possibility of such damages.

If you are dissatisfied with the site, the service, the content, or, with the terms of use, your sole and exclusive remedy is to have the work revised.

3. Terms of payment

Once the client had registered online, or if the client had emailed the receipt of payment (by Direct Deposit) to Sydney Language Solutions, the client is deemed to understand the Terms and Conditions and enter into an agreement to purchase the resume service with Sydney Language Solutions.

If for any reasons, the amount of payment is not transferred to Sydney Language Solutions bank account within 5 working days, during which the resume service had been finished, the client is considered to owe the fee to Sydney Language Solutions. Within 30 days from the day of payment, SLS reserves the right to contact a debt collection agency to collect the unpaid invoice. 

The resume service will only start after the payment (if made by Direct Deposit/Internet Transfer) is cleared in our bank account. We will not conduct the service based on receipt only.

The resume is considered as property of Sydney Language Solutions until fully paid.

4. Edit and revisions policy

All writing and editing services are non-refundable once services are retained.

The intake and evaluation of your current résumé and job targets may be determined either via email or phone (only in urgent situations when clients request SLS staffs to do so or when it is weekend, or public holiday). After you have received your revised documents, if you wish to request further revisions, you may contact us by email within seven calendar days of the sent date stamped on the email that contains your documents.

You are entitled to two rounds of revisions within these seven calendar day period. This means that if you return your documents to your writer with requested revisions on the day after you receive them, you then have six more days left in your editing period.

Additional charges will apply if editing services are requested after the seven calendar day editing time frame provided for above. We are not responsible for providing service in the circumstance of a customer’s failure to upload a résumé, in the case of customer providing an incorrect email address, in the case the client fail to communicate with the writer to clarify her request, in case the instructions from the client is not reported or written down clearly or in the case of direct contact to the writer without mutual agreement. Because our services are rendered in a written format, and involved an hourly paid human service, it cannot be physically returned, refused and our fees are non-refundable.

Normal turnaround time is 72 hours from the date of receipt but may be longer in certain circumstances which may include the size of each individual project. 72 hours refers to business days. Therefore, if you place your order on a Friday, it will be delivered on or before the following Wednesday. If you place your order on Sunday, it will be treated as a Monday order.
Work conducted on your résumé, cover letter, or other written material may be performed by one or more writers employed or sub-contracted by Sydney Language Solutions and any such writer may be subject to change at any time.

We do not guarantee a specific time for completion. Prices may vary and are subject to change depending on the scope of each individual project.

5. Refund policy

Immediately after an order is placed, a professional writer is assigned to the account. The writer will then analyse the content on the online form and begin drafting the customized documents.
For this reason, we are unable to offer refunds for requests made 2 or more hours after an order is placed. However, customers requesting a refund within 1 hour of placing an order will receive a full refund.

6. Privacy policy

Sydney Language Solutions provides users with résumé writing and related career services. We do not collect personal data from site visitors without formally requesting such information on secure forms.

Maintaining the privacy of our visitors represents a company priority and as such, no technologies [i.e. “cookies”] are in place to capture information about those who utilize our free search engine service.

We utilize only secure, encrypted order forms which do require customers to provide contact information (i.e. Name and email address). All such information is used only to make contact with our clients when it is absolutely necessary to do so with reference to their order.

We do not sell or trade customer data information to/with any other companies. We do reserve the right to post any résumé we write for you on our site as a model so long as we remove your personal contact information.

7. Indemnification

You understand and agree that you are personally responsible for your behavior on the site and the service. You agree to indemnify, defend and hold harmless Sydney Language Solutions, its parent companies, subsidiaries, affiliated companies, jv partners, business partners, licensors, employees, agents, and any third-party information providers to the service from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees, resulting from or arising out of your use, misuse, or inability to use the site, the service, or the content, or any violation by you of this agreement.

8. User conduct

You agree to use the site and the service only for lawful purposes. You agree not to take any action that might compromise the security of the site, render the site inaccessible to others or otherwise cause damage to the site or the content. You agree not to add to, subtract from, or otherwise modify the content, or to attempt to access any content that is not intended for you. You agree not to use the site in any manner that might interfere with the rights of third parties.

9. Use of Service & Site

You may use the service, the site, and the information and writings (singly or collectively, the “content”) solely for your non-commercial, personal purposes and/or to learn about/purchase our résumé writing and related services.

You may use documents/résumés/related materials purchased from the service to seek employment. Neither our company nor its principals are responsible for any result of your use of this service and/or any résumés we create on your behalf beyond the terms specified herein.

10. Downloading files

Sydney Language Solutions often return the resume by sending attached file in emails. However, in case the file is too large and we need you to download it from an Internet site (Yousendit.com) , Sydney Language Solutions and its principals cannot and does not guarantee or warrant that files available for downloading through the site or via the service will be free of infection by software viruses or other harmful computer code, files or programs (although we will make every reasonable effort to do avoid such difficulties and have not, as of this writing, experienced any relevant problems in our history).

11. Using your information

We may disclose your personal information to our employees and contractors, ourrelated companies, credit reference agencies and debt collection agencies so that we can:

• provide services to you and others;
• invoice you for services we provide;
• obtain payment for our services from you;
• inform you of services available to you from us;
• monitor your compliance with these Terms and Conditions;
• exercise any rights we may have against you in law.

We may disclose your personal information (other than your name and physical address) to network operators to enable you to use their and our services.

We may disclose your personal information to law enforcement authorities, such as the Police or the Department of Internal Affairs, when we think it necessary (such as when disclosure will help detect unlawful behaviour).

We may occasionally monitor telephone calls between you and our personnel, to help train our personnel to provide better customer service. Any information we collect in the process will be used in strict compliance with Privacy Act 1998.

12. Payments and Disputes

Your responsibilities:

You agree:

• To pay the specified fees for the services to which you subscribe by the due date (14 days from the date ofthe invoice), regardless of whether it is you who uses them;
• That unless the law requires a refund to be made, all payments are non-refundable;
• That if you have a genuine dispute in relation to any amount in an invoice, you MUST pay the undisputed portion of the invoice by the due date for payment, and notify us promptly of the disputed amount and the reason it is disputed. We will investigate your claim, and you agree to abide by the outcome of our investigation. We are not obliged to investigate a disputed amount if you do not notify us about it within 30 days.

Our Rights:

If any payments are overdue, we may close your account and refer the debt to our debt collection agency, and you will be responsible for the costs of collection of that debt (our debt collection agent may charge you a debt collection fee of $25.00 or 25% of the debt, whichever is the greater, and the debt collection agent’s costs, legal and other, arising from the collection of the debt. This term is intended to be for the benefit of and enforceable by our debt collection agent under the Contracts (Privacy) Act 1998);